Company Name: Date:
Contact Name: Email Address:
Resale Number: Resale State:
Sales Representative (N/A if none):
Sales Representative Number (N/A if none):
Address: City: State: Zip:
Phone: Fax:
URL (website):
Contact Position: Buyer Merchandiser Owner Other If other Please Specify:
Type of Business (you may select more than one): Retail Store - Gifts Interior Designer ECommerce Wholesaler Manufacturer Other
If other, please specify (N/A if none):
Have you purchased from us before: Yes No
How did you learn about us:
How many employees does your company have:
How many stores do you have:
How many years is your company in business:
Where is most of your business located (State, Country):
What home furnishing products does your business offer: Case goods Area rugs Upholstery Lamps and Lighting Accessories/Home Accents Soft Furnishings Other
What product price points does your business usually buy (you may select more than one):
Low Medium High
What trade shows do you attend:
Order Opening orders are $500 and must be shipped prepaid by Visa, MasterCard, Discover, AMEX, Pay-pal or Cash on Delivery (COD UPS). Please note that credit card orders are charged on the day the orders are shipped. Orders over $500 may be eligible for an account after “Factor” approval by CIT or similar. Minimum re-orders are $300. Return Policy Return on any item will be accepted up to 10 days after the customer receives the goods.
All items must be pre authorized by a Melrose Home representative and the box containing the packages must be marked with Melrose Home RA#. The reason for the return must be clearly stated.
Melrose Home does not refund the shipping fee and charges 15% restocking fee except for defective merchandise. In the case of defective merchandise, Melrose Home can either replace the defective item upon receipt of the defective product or do a full credit/refund. A call tag will be issued to pick up your return by the MH representative; we will not accept COD freight returns. It takes approximately 14 days for us to receive and process your return.
After the initial 10 days, each return will be evaluated on a case-by-case basis. The customer and problem will be taken into account when evaluating the return request.
All returns will be inspected for quality. We will then inform whichever department is responsible to better insure that our quality standards are always met. Shipping All orders are shipped via UPS from the Melrose Home factory in Los Angeles. Freight charges approximately 15 % per item depending on destination zip code, or you can supply your shipping account number.
Canada and Mexico Sales Upon receipt of order, a proforma invoice will be sent with our wire transfer details. Items are shipped immediately after receipt of transfer.
Order from Canada over $500 US may be eligible for an account after "Factor" approval by CIT. ———————————————————————————————————————————————————————— By clicking on this button, you agree to have read and understood the terms and conditions governing the Melrose Home Collections ReadyToShip Program. You also certify that all information submitted is valid and correct.
